Privacy Notice (KVKK)

How your personal data is processed.

1. Data Controller

Under Law No. 6698 on the Protection of Personal Data (“KVKK”), your personal data is processed by TRİVE GİYİM TEKSTİL TASARIM AKSESUAR AYAKKABI YAZILIM İTHALAT İHRACAT SANAYİ VE TİCARET A.Ş. (“Threvé”) as data controller, to the extent described below.

Address: Akdeniz Mah. Şehit Fethibey Cad. Heris Tower No: 55 İç Kapı No: 091 Konak / İzmir, Türkiye · Email: info@houseofthreve.com

2. Personal Data Processed

Identity: first name, surname
Contact: email, phone, delivery and billing address
Customer activity: order history, cart and favourites records, return requests
Transaction security: IP address, cookie records, session data
Financial: payment amount and transaction reference (card details are not stored by us; they are processed by the payment provider)

3. Purposes of Processing

Creating and delivering your order, processing payments, invoicing, handling returns and withdrawal requests, customer support, meeting legal obligations and — where you have given explicit consent — marketing communications.

4. Legal Basis

Your personal data is processed under Article 5/2 of the KVKK on the grounds of the conclusion and performance of a contract, compliance with a legal obligation and legitimate interest; processing for marketing purposes is based on your explicit consent.

5. Transfers

Your data may be shared, in a manner connected with and proportionate to the purpose, only with the shipping company, the payment provider, the e-invoice/e-archive service provider, the hosting provider and authorised public authorities.

6. Retention Period

Your data is retained for the limitation and retention periods laid down in the applicable legislation (10 years for commercial books and invoices); at the end of that period it is deleted, destroyed or anonymised.

7. Your Rights

Under Article 11 of the KVKK you have the right to: learn whether your personal data is being processed and request information about it; learn the purpose of processing and whether the data is used in accordance with that purpose; know the third parties to whom it is transferred, in Türkiye or abroad; request its correction if incomplete or inaccurate; request its erasure or destruction; request that these actions be notified to the third parties to whom the data was transferred; object to a result against you arising from analysis solely by automated systems; and claim compensation if you suffer damage.

8. Applications

You may submit your requests in writing to info@houseofthreve.com or to Akdeniz Mah. Şehit Fethibey Cad. Heris Tower No: 55 İç Kapı No: 091 Konak / İzmir, Türkiye. Your application is concluded within 30 days at the latest.